1. Identity of the Data Controller
This clarification text is prepared by Pangolin Stone to inform our customers about the processing of personal data in compliance with the Personal Data Protection Law No. 6698.
2. Processed Personal Data and Purposes of Processing
As Pangolin Stone, we process your personal data for the following purposes:
- Recording and verifying identity and contact information
- Meeting customer requests and providing services
- Managing customer satisfaction surveys and feedback processes
- Offering personalized campaigns within the scope of digital marketing services
- Fulfilling legal obligations and conducting processes in compliance with regulations
3. Methods and Legal Grounds for Collecting Personal Data
Your personal data is collected through our website, call center, social media channels, and other physical or electronic media based on the conditions specified in Articles 5 and 6 of KVKK.
4. Transfer of Personal Data
Your collected personal data may be transferred to third parties only for the following purposes and within the framework of legal requirements:
- To fulfill our contractual obligations with our business partners and suppliers
- To public institutions and organizations as required by law
- To authorized authorities for the execution of legal processes
5. Retention Period of Personal Data
Your personal data will be retained for the period specified in the legislation or as long as the purpose of processing requires, after which it will be deleted, destroyed, or anonymized.
6. Your Rights Under KVKK
As the owner of personal data, you have the following rights under Article 11 of KVKK:
- To learn whether your personal data is processed
- To request information if your data has been processed
- To learn the purpose of processing and whether your data is used in accordance with the purpose
- To know the third parties to whom your data is transferred domestically or abroad
- To request correction if your data is incomplete or incorrectly processed
- To request deletion or destruction of your data under the conditions stipulated in the law
- To request notification of these transactions to third parties to whom your data has been transferred
- To object to any result against you arising from automated processing of your data
- To request compensation if you incur damage due to unlawful processing of your data
7. Contact Information
You can send your requests regarding your rights toinfo@pangolinstone.tr via email.
